Business communication,
simplified.
Propel is a modern VoIP, SMS, and multi-location communications platform — engineered for teams that need their phones to just work.
Trusted by operations teams across 40+ industries
The platform
Three products. One platform. Built to feel like one tool.
Most providers stitch acquisitions together. Propel was designed from the ground up so your voice, messaging, and locations share the same numbers, contacts, and workflows.
Business VoIP, engineered like infrastructure.
Carrier-grade calling with sub-second failover, intelligent routing, and crystal HD audio — delivered from edge regions close to your team.
- Auto-attendants, IVR, ring groups, queues
- Number porting in days, not months
- Softphone, desk phone, and mobile parity
- Direct routing to Teams and CRMs
SMS & MMS that scale with your business.
Two-way business texting with 10DLC compliance handled for you, shared inboxes, and tools that feel like they were written this decade.
- Shared team inbox with assignment & notes
- 10DLC registration and deliverability monitoring
- Bulk MMS, scheduling, and templated replies
- Webhooks and deliverability monitoring
One platform for every site, branch, and franchise.
Centralize voice and messaging across every location with per-site policies, role-based access, and unified analytics.
- Per-location numbers, hours, and routing
- Org-wide directory and shared contacts
- Granular permissions and SSO
- Single bill, consolidated reporting
Reliability
Phones are mission-critical. We treat them that way.
Propel runs on a multi-carrier, multi-region backbone with automatic failover and live status. If something is off, you'll see it before your customers do.
View live status- 99.999%
- Network uptime, trailing 12 months
- 47ms
- p99 message delivery, global
- 26
- Edge regions worldwide
- <1s
- Failover between carriers
Built for operators
From a single office to a thousand.
Roll out new locations in minutes. Apply policies across the organization with the confidence of typed configs and audit logs — no late-night carrier tickets required.
- Templates for franchise, clinic, and retail rollouts
- Per-location call recording and retention controls
- Centralized billing with location-level breakdowns
- SOC 2 Type II, HIPAA-ready, CMMC compliant
Ready when you are.
Talk to a real engineer about your current setup. We'll map a migration path — most teams are live on Propel in under two weeks.